Help! svhost.exe - pretty sure my d/t has a worm/virus :(

[Gwenae]

Honestly, I was only trying to help here but it seems that no one will trust the assistance of a computer professional.  Seriously, I was concerned because she was asked to delete it from Windows Task Manager, and I know that it doesn't remove it from the computer that way and that may only be one step in the removal process.  The instructions I provided also gave instructions on how to back up the registry.  I would never ask someone to do something that would mess up their computer.  The instructions given were for a worm.  She sounded very worried about it, and I was offering help.  That's how I make sure that I don't have anything on my computer.  Not all of these virus programs remove every variant out there.  Sometimes you have to take steps to remove the threat.  While your at it, you can be sure that it's not hiding in your registry because removing it from the task manager, doesn't mean that it's gone, and just because you don't see it could also mean that it's waiting to start up again at another time.  As a rule, I don't trust the task manager, because those things have a way of returning.

I'm really not just a computer geek, I do this stuff for a living.

[Namae Nai]

Gwenae's right.. there is never an easy way of making sure that the virus isn't hiding out somewhere else waiting for a chance to re-infect you. Making sure it's gone, and backing up the registry is the safest step. then if it ever comes back, you can whack it back dead.

*hugs Gwenae*

[Gwenae]

<hugs Namae>  I'm so happy to see you!  Are you back??

/hopes

[Imeriel]

Honestly, I was only trying to help here but it seems that no one will trust the assistance of a computer professional.

*raises an eyebrow*

With all due respect, I don't think anyone was slamming on your personal ability or judgement, Gwen, nor is anyone slighting your wish to help.  We all want to help.  It's our nature to wish to

There are multiple computer professionals that do such for a living other than yourself on this board.

We all agree, I would think, on the following:

1 -- Just because something is "gone" from the Task Manager doesn't mean it's "gone".
2 -- Editing one's Registry is not something that should be done lightly
3 -- Anti-Virus software isn't always the most relaible thing
4 -- Unless I have that computer in front of me and can look at it in detail, observing behaviour and etc, I cannot definitively say in any honest fashion what is and what isn't.
5 -- Many differing variants other than the typical worm it first became known under use the "svhost" deal to hide itself.

Lyrima is not a computer professional.  A number of us who gave advice are .. and are giving advice from the perspective of what we would do ... what we would feel comfortable in doing.

That would not necessarily be the case of someone who is not a comp professional.  If a person does not feel comfortable in following advice simply for fear or not having a level of comfort in mucking about with things then telling them "If you're not going to try it then you can keep wondering about it." is not helpful at all.   

There is no One Answer.  There is only advice.  And we've all gave what advice we could think of giving.  Just because Lyrima chooses to one thing or another with that advice does not imply distrust or a slight on someone's ability.

Nor does anyone else giving advice that is contrary make anyone else "wrong" or inept.

It's advice.  And, like opinions, everyone has one.

* Imeriel walks away from the thread.

[Syllestrae]

I'm not a computer expert.

I just get infected all the time from my pr0n surfing so I have a lot of experience cleaning that crap off :p

- Syll

[Gwenae]

All I'm gonna say is "Oh good lord". Why?  Because this isn't an argument!!!! I'm not offended!  Seriously, I think I have to start using more emotes.

I think that comment from me came because I was frustrated when I kept trying to explain it and debating about it wasn't going to get it done.  I wanted to help and I tried to help.  I did not feel that anyone was crapping on me, I was just trying to state that I do know what I'm talking about.  I'm not trying to.... you know, I'll just stay quiet in the future.

I'm not doing any good here, and this thread is degenerating.

[Namae Nai]

<hugs Namae>  I'm so happy to see you!  Are you back??

/hopes

*smiles*
Back in what sense? I'm always around, just harder to see sometimes than others.

Seriously, I think I have to start using more emotes.

:crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh: :crazy2: :embarassed: :embarassed: :laugh:

There you go. If you need more, lemme know!

[Gwenae]

I'm sorry if I offended anyone.  I did not mean to.